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Home > State > Executive > Dept of Consumer and Business Services > Agency Subdivisions

Dept of Consumer and Bus. Services: Agency Subdivisions

The Labor and Industries Building in Salem houses many of the subdivision offices of the Department of Consumer and Business Services. (Oregon State Archives Photo)

The Labor and Industries Building in Salem houses many of the subdivision offices of the Department of Consumer and Business Services. (Oregon State Archives Photo)

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Building Codes Division
Address: 1535 Edgewater St. NW, PO Box 14470, Salem 97309-0404
Phone: 503-378-4133
Fax: 503-378-2322
E-mail: bcd.webmaster@state.or.us
Web: www.bcd.oregon.gov
Contact: Mark Long, Administrator
Statutory Authority: ORS Chapters 446, 447, 455, 460, 479, 480, 693


Duties and Responsibilities: The Building Codes Division adopts and enforces a uniform statewide building code relating to construction, reconstruction, alteration and repair of structures, and installation of mechanical, plumbing and electrical devices and equipment. The division certifies inspectors and licenses trade professionals; provides code and rule interpretation and dispute resolution; enforces license, code and permit requirements; and conducts inspections where local entities do not.


The division includes the following seven boards.

 

Board of Boiler Rules
Address: PO Box 14470, Salem 97309-0404
Phone: 503-378-4133
Web: www.bcd.oregon.gov/boards.html
Contact: Policy and Technical Services Section Manager
Statutory Authority: ORS 480.535, 705.250


Duties and Responsibilities: The Board of Boiler Rules assists in adopting, amending and enforcing rules, certifications and minimum safety standards for boilers, pressure vessels and pressure piping; approves related division fees and training programs; hears code appeals; approves suspensions or revocations of boiler licenses; and makes scientific and technical findings related to alternate method rulings. The governor appoints the board’s 11 members to four-year terms, subject to Senate confirmation.

Building Codes Structures Board
Address: PO Box 14470, Salem 97309-0404
Phone: 503-378-4133
Web: www.bcd.oregon.gov/boards.html
Contact: Policy and Technical Services Section Manager
Statutory Authority: ORS 455.132, 455.144, 705.250


Duties and Responsibilities: The Building Codes Structures Board assists in the administration of commercial structural, prefabricated structure and energy programs, as well as programs which promote accessibility for persons with physical disabilities. The board hears code appeals and makes scientific and technical findings related to alternate method rulings. The governor appoints the board’s nine members to four-year terms, subject to Senate confirmation.

 

Construction Industry Energy Board
Address: PO Box 14470, Salem 97309-0404
Phone: 503-378-4133
Web: www.bcd.oregon.gov/boards.html
Contact: Policy and Technical Services Section Manager
Statutory Authority: ORS 455.492, 705.250


Duties and Responsibilities: The Construction Industry Energy Board may evaluate and recommend or disapprove proposed state building code standards relating to the energy use and energy efficiency aspects of the electrical, structural, prefabricated structure and low-rise residential specialty codes. The proposed standards evaluated by the board may include, but are not limited to, standards regarding energy-conserving technology, construction methods, products and materials. The board forwards any recommended standards to the director of the DCBS for adoption or rejection by the director. The board has seven members.

Electrical and Elevator Board
Address: PO Box 14470, Salem 97309-0404
Phone: 503-378-4133
Web: www.bcd.oregon.gov/boards.html
Contact: Policy and Technical Services Section Manager
Statutory Authority: ORS 455.138, 455.144, 479.680, 705.250


Duties and Responsibilities: The Electrical and Elevator Board assists in administering the state’s electrical safety law and advises and approves electrical rules and codes, as well as revocations or suspensions of electrical licenses. The board advises on rules governing elevator safety and hears appeals. The board also approves related division fees and training programs, and makes scientific and technical findings related to alternate method rulings. The governor appoints the board’s 15 members, subject to Senate confirmation.

Mechanical Board
Address: PO Box 14470, Salem 97309-0404
Phone: 503-378-4133
Web: www.bcd.oregon.gov/boards.html
Contact: Policy and Technical Services Section Manager
Statutory Authority: ORS 455.140, 705.250


Duties and Responsibilities: The Mechanical Board assists in adopting and administering the state’s mechanical code. The board advises on rules governing the mechanical code and approves related division fees and training programs, hears code appeals, and makes scientific and technical findings related to alternate method rulings. The governor appoints the board’s nine members, subject to Senate confirmation.

Plumbing Board
Address: PO Box 14470, Salem 97309-0404
Phone: 503-378-4133
Web: www.bcd.oregon.gov/boards.html
Contact: Policy and Technical Services Section Manager
Statutory Authority: ORS 693.115, 705.250


Duties and Responsibilities: The State Plumbing Board advises on plumbing products, approves related division fees and training programs, hears code appeals, and makes scientific and technical findings related to alternate method rulings. The board also administers examinations to plumbers and issues licenses and approves revocations or suspensions of plumbing licenses. The governor appoints the board’s seven members to four-year terms, subject to Senate confirmation.

Residential and Manufactured Structures Board
Address: PO Box 14470, Salem 97309-0404
Phone: 503-378-4133
Web: www.bcd.oregon.gov/boards.html
Contact: Policy and Technical Services Section Manager
Statutory Authority: ORS 455.135, 705.250


Duties and Responsibilities: The Residential and Manufactured Structures Board assists in adopting and administering the state’s residential code. The board advises on rules governing the residential and manufactured structures codes and approves related division fees and training programs, hears code appeals, and makes scientific and technical findings related to alternate method rulings. The governor appoints the board’s 11 members, subject to Senate confirmation.

 

Division of Finance and Corporate Securities
Address: 350 Winter St. NE, Salem 97301-3881; PO Box 14480, Salem 97309-0405
Phone: 503-378-4140
Fax: 503-947-7862
E-mail: dcbs.dfcsmail@state.or.us
Web: http://dfcs.oregon.gov
Contact: David Tatman, Administrator
Statutory Authority: ORS Chapters 59, 86A, 97, 192, 446, 646, 646A, 650, 697, 705709, 713-717, 723, 725, 725A, 726


Duties and Responsibilities: The Division of Finance and Corporate Securities regulates Oregon’s state-chartered financial institutions, including banks, trust companies, savings and loan associations and credit unions. It also regulates mortgage bankers, brokers and loan originators, and consumer finance companies (including payday and title loan). It regulates and registers public offerings of securities, and licenses securities broker-dealers, investment advisors and sales- persons. The division also regulates debt management providers, check-cashing businesses, credit service organizations, money transmitters, pre-need funeral trusts, endowment cemeteries, appraisal management companies and administers the Oregon Identity Theft Protection Act. The division provides information to help consumers make informed decisions about financial transactions and recognize and avoid fraud and inappropriate products and services. The division also investigates consumer complaints relating to areas it regulates.

Insurance Division
Address: 350 Winter St. NE, Room 440, Salem 97301-3883; PO Box 14480, Salem 97309-0405
Phone: 503-947-7980; Consumer Advocacy Unit: 503-947-7984
Fax: 503-378-4351
E-mail: dcbs.insmail@state.or.us
Web: http://insurance.oregon.gov
Contact: Lou Savage, Commissioner
Statutory Authority: ORS 646.263–646.285, 705.137, 705.139, Chapters 731, 732, 733, 734, 735, 737, 742, 743, 744, 746, 748, 750, 752


Duties and Responsibilities: The Insurance Division works to ensure the financial soundness of insurance companies, the availability and affordability of insurance, and the fair treatment of policyholders. The division enforces Oregon’s insurance code, licenses insurance companies and producers (agents) doing business in Oregon, examines insurers for solvency and compliance with insurance law, and approves insurance products to be offered to the public. The division also reviews rates charged for insurance products, provides information to help consumers make informed decisions about insurance, and investigates consumer complaints against insurance companies and producers (agents).

 

Senior Health Insurance Benefits Assistance
Address: 350 Winter St. NE, Suite 330, Salem 97301; PO Box 14480, Salem 97309-0405
Phone: 503-947-7979; Toll-free: 1-800-722-4134; TTY: 1-800-735-2900
Fax: 503-947-7092
E-mail: shiba.oregon@state.or.us
Web: http://oregon.gov/DCBS/SHIBA
Contact: Lisa Emerson


Duties and Responsibilities: The Senior Health Insurance Benefits Assistance (SHIBA) program, a Medicare information, assistance and advocacy program, uses trained staff and volunteers to help people with Medicare make health insurance decisions. Volunteers are available in most counties throughout Oregon to assist beneficiaries and their family members understand Medicare benefits, choose a supplemental insurance policy and enroll in a prescription drug benefit. SHIBA counseling services are free of charge.


Oregon Occupational Safety and Health Division
Address: 350 Winter St. NE, Rm. 430, Salem 97301-3882; PO Box 14480, Salem 97309-0405
Phone: 503-378-3272 (Voice/TTY); Toll-free in Oregon only: 1-800-922-2689 (Voice/TTY)
Fax: 503-947-7461
E-mail: admin.web@state.or.us
Web: www.orosha.org
Contact: Michael Wood, Administrator
Statutory Authority: ORS 654.001–654.295, 654.750–654.780, 654.991


Duties and Responsibilities: The Oregon Occupational Safety and Health Division (Oregon OSHA) administers the Oregon Safe Employment Act and enforces the state’s occupational safety and health rules, which establish minimum safety and health standards for Oregon employers. The division inspects workplaces for occupational safety and health hazards, investigates complaints about safety and health issues on the job and investigates fatal accidents to determine if the Oregon Safe Employment Act has been violated. The
division also provides technical, educational and consultative services to help employers and their employees implement and improve injury and illness prevention plans.

Workers’ Compensation Board
Address: 2601 25th St. SE, Suite 150, Salem 97302-1280
Phone: 503-378-3308
Fax: 503-373-1684
Web: www.wcb.oregon.gov
Contact: Abigail Herman, Chair
Statutory Authority: ORS Chapter 656


Duties and Responsibilities: The Workers’ Compensation Board resolves disputes arising under the Workers’ Compensation Law and the Oregon Safe Employment Act. The board chair oversees the Hearings Division, whose Administrative Law Judges (ALJs) conduct contested case hearings and provide mediation for workers’ compensation matters as well as for Oregon Occupational Safety and Health Division (Oregon OSHA) citations and orders. The board is the appellate body that reviews ALJ workers’ compensation orders on appeal, exercises own motion jurisdiction and reviews Claim Disposition Agreements (Compromise and Release of workers’ benefits). In addition, the board hears appeals from Oregon Department of Justice decisions regarding applications for compensation under the Crime Victim Assistance Program, and resolves disputes between workers and workers’ compensation carriers arising from workers’ civil actions against allegedly liable third parties.


The board consists of five full-time members, two of whom are selected from among persons with backgrounds and understanding of the concerns of employers and two of whom are selected from among persons with backgrounds and understanding of the concerns of employees. One member represents the interests of the public and serves as the chair. The members are appointed to four-year terms by the governor and confirmed by the Senate.

Workers’ Compensation Division
Address: 350 Winter St. NE, Salem 97301-3879; PO Box 14480, Salem 97309-0405
Phone: 503-947-7810
Fax: 503-947-7514
E-mail: workcomp.questions@state.or.us
Web: http://wcd.oregon.gov
Contact: John L. Shilts, Administrator
Statutory Authority: ORS Chapter 656


Duties and Responsibilities: The Workers’ Compensation Division administers and enforces Oregon’s workers’ compensation law to ensure that employers provide coverage for their workers, and that workers with occupational injuries or diseases receive timely and accurate benefits and quality medical care. The division facilitates injured workers’ early return-to-work through incentive programs funded through the Workers’ Benefit Fund; helps resolve medical, vocational, disability and other disputes; and provides consultation services to people and businesses within the system.


Ombudsman for Injured Workers
Address: 350 Winter St. NE, Salem 97301-3878; PO Box 14480, Salem 97309-0405
Phone: 503-378-3351; Toll-free: 1-800-927-1271
Fax: 503-373-7639
E-mail: oiw.questions@state.or.us
Web: http://oregon.gov/DCBS/OIW
Contact: Jennifer Flood, Ombudsman
Statutory Authority: ORS 656.709


Duties and Responsibilities: The office of the Ombudsman for Injured Workers serves as an advocate for injured workers. The office investigates and attempts to resolve workers’ compensation related complaints. In addition, the office provides information to injured workers to enable them to protect their rights and makes recommendations for improving ombudsman services and the workers’ compensation system.

Small Business Ombudsman for Workers’ Compensation
Address: 350 Winter St. NE, Salem 97301-3878; PO Box 14480, Salem 97309-0405
Phone: 503-378-4209
Fax: 503-373-7639
E-mail: david.waki@state.or.us
Web: http://oregon.gov/DCBS/SBO
Contact: David Waki, Ombudsman
Statutory Authority: ORS 656.709


Duties and Responsibilities: The Small Business Ombudsman for Workers’ Compensation serves as a workers’ compensation resource center, assisting small businesses in the areas of insurance and claims processing matters. This includes the intervention, investigation and resolution of any workers’ compensation related issue. Additionally, the office undertakes an educational role to provide information to employers, trade groups, agents and insurers on relevant workers’ compensation issues.

Workers’ Compensation Management - Labor Advisory Committee
Address: 350 Winter St. NE, Salem 97301-3878; PO Box 14480, Salem 97309-0405
Phone: 503-947-7867
Fax: 503-378-6444
E-mail: mlac@state.or.us
Web: http://oregon.gov/DCBS/MLAC
Contact: Lou Savage, Administrator
Statutory Authority: ORS 656.790


Duties and Responsibilities: The Workers’ Compensation Management-Labor Advisory Committee is charged with reviewing and making recommendations on workers’ compensation issues to the director of DCBS and the Legislature. Members of the committee are appointed by the governor and subject to Senate confirmation. The committee consists of five management and five labor representatives, and the DCBS director who serves as an ex officio member.

 

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