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Department of Veterans' Affairs: Agency Subdivisions
The Veterans' Building in Salem houses the central offices of the Department of Veterans' Affairs. (Oregon State Archives Photo)
Advisory Committee to the
Director of Veterans’ Affairs
Address: 700 Summer St. NE, Salem 97301-1285
Phone: 503-373-2383
Contact: Gerard Lorang, Chair
Statutory Authority: ORS 406.210
Veterans’ Services Division
Address: 700 Summer St. NE, Salem 97301-1285
Phone: 503-373-2249
Contact: Tom Mann, Administrator
Duties and Responsibilities: The Veterans’
Services Division provides a variety of services to Oregon’s veterans, their dependents and survivors through its Veterans’ Benefits Counseling and Claims, Veterans’ Home Loans, Conservatorship and Oregon Educational Aid programs. Through the Counseling and Claims program, veterans’ service officers (VSO) provide assistance to veterans, their dependents and survivors with obtaining
federal, state and local veterans benefits. VSOs are located in Salem and Portland and offer outreach to nursing homes, correctional facilities, other state institutions and private residences. The Veterans’ Loan program provides home acquisition and home improvement loans to veterans at favorable interest rates. Through the Conservatorship Program, the director provides conservatorship service, including total estate management to certain veterans and their survivors who are legally determined to be “protected persons” by various Oregon probate courts. The Oregon Educational Aid Program
provides a financial benefit to help offset the
educational expenses of honorably discharged Oregon veterans.
Salem Claims and Counseling
Address: 700 Summer St. NE, Salem 97301-1285
Phone: 503-373-2085; Toll-free: 1-800-692-9666
Fax: 503-373-2392
Contact: Mitch Sparks
Portland Claims and Counseling
Address: 1220 SW 3rd Ave., Suite 1610, Portland 97204
Phone: 503-412-4777
Fax: 503-412-4785
Contact: Edward Van Dyke
Conservatorship Program
Address: 700 Summer St. NE, Salem 97301-1289
Phone: 503-373-2085; Toll-free: 1-800-692-9666
Fax: 503-373-2391
Contact: Kelly Breshears
Loan Program
Address: 700 Summer St. NE, Salem 97301-1285
Phone: 503-373-2051; Toll-free: 1-800-828-8801, 1-888-673-8387 (within Oregon)
Fax: 503-373-2393
Contact: Steve Schlag
Oregon Veterans’ Home
Address: 700 Veterans Dr., The Dalles 97058
Phone: 541-296-7190; Toll-free: 1-800-846-8460
Web: www.oregon.gov/ODVA/VETSHOME/
Contact: Dallas Swafford, Admissions and Liaison Officer
Statutory Authority: ORS 408.360
Duties and Responsibilities: Opening its doors in 1997, the Oregon Veterans’ Home is a state-of-the-art, 151-bed long-term health care facility
that provides professional Alzheimer and other
dementia care, nursing, rehabilitative, recreational, social and other support services for Oregon
veterans, for veterans’ spouses, widows and
widowers, and for parents whose children have died while serving in the Armed Forces of the United States. The home is the first and only state-mandated nursing home to provide comprehensive nursing care specifically for Oregon’s veterans. The Oregon Veterans’ Home is a tax-exempt organization and accepts donations to help meet operating expenses.