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Oregon Topics: Consumers

Shopping bags

Responsible consumers play an important role in the economy.

According to experts, consumers are the engine that drives the American economy. Reflecting this, government has developed more programs to protect consumers. Safety, fraud, and disclosure of terms have become increasingly important issues, leading to government actions such as recalls of unsafe products and regulations on phone sales techniques. Dispute resolution has become an important tool in the process. At the same time, independent organizations have expanded to educate consumers and advocate for their needs. This section introduces some of the resources available to consumers as they navigate an ever more complex universe.



Revised 1/2017